How can we help you?
Search for whatever you're stuck on, or pick a topic below. If the answer isn't here, a person reads the support email.
Getting started
Connecting your accounts, hiding one you don't post to, and keeping clients apart.
- Which platforms can I post to?
- How do I connect an account?
- Can I take an account out of the composer without disconnecting it?
4 answers →
Scheduling and posting
Picking a time, moving a post you already scheduled, and why one is waiting for approval.
- How do I choose when a post goes out?
- How do I move a post I already scheduled?
- How close to the scheduled minute does it actually publish?
4 answers →
When a post doesn't go out
Guardrail blocks, expired sign-ins, failed and partial deliveries — and what fixes each.
- My post was blocked before it was even scheduled
- Why won't it let me post more to Instagram or TikTok today?
- A post failed. What now?
5 answers →
What each platform accepts
Caption lengths, images per post, video length and file size, network by network.
- How long can a caption be?
- Do stories need a caption?
- How many images can one post carry?
6 answers →
Plans and billing
What the plans cost, how the trial works, and changing or cancelling yours.
- What do the plans cost?
- How does the trial work?
- How do I change or cancel my plan?
3 answers →
Agents, API and MCP
Letting an AI agent post for you, and the three things that stop it embarrassing you.
- How do I let an AI agent post for me?
- What stops an agent posting something embarrassing?
2 answers →
Your data
What we store, what we never see, and what deleting something actually deletes.
- How do I delete my data?
- What do you actually store?
2 answers →
The ones people open first
Still stuck? Ask a person.
Email support@xpost.to. If it's about a post that went wrong, the fastest thing you can send is the link to it from Receipts — that page already has the platform's own error text on it.
Building on the API or wiring up an agent? The developer docs go deeper than these pages do.